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Outage Communication. Conquered.

The all-in-one platform for reporting outages, documenting planned maintenance, and keeping your customers informed.

Stop juggling spreadsheets, emails, and text messages. OutageApp centralizes your incident reporting with multi-channel notifications, team collaboration, and real-time status updates. Built for IT teams and service providers who value clear communication and uptime.

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OutageApp Dashboard

Everything You Need to Stay Informed

🚨

Outage Reporting

Create, update, and resolve outages with real-time status updates. Keep your team and customers informed throughout the incident lifecycle.

📅

Change Management

Plan and document scheduled maintenance windows. Set timeframes, and notify stakeholders of upcoming work.

🔔

Multi-Channel Notifications

Send alerts via email, SMS, and in-app notifications. Configure custom notification channels for different services and teams.

🏢

Multi-Service Support

Report on multiple services and locations from one dashboard. Perfect for organizations with diverse infrastructure.

👥

Team Collaboration

Role-based access control with admin, member, and viewer permissions. Invite team members and control who can manage outages.

🎨

Custom Branding

White-label your notifications with custom company branding. Maintain your professional identity in all communications.

📧

Email Templates

Create and customize email templates for different notification types. Use dynamic variables for personalized messages.

📍

Location Management

Report outages and changes by specific locations. Ideal for distributed teams and multi-site operations.

📊

Real-Time Dashboard

View all active outages and upcoming changes at a glance. Clean, intuitive interface built for speed and clarity.

How OutageApp Works

1

Report an Outage

Quickly log service disruptions or planned maintenance with just a few clicks. Add affected services, locations, and estimated resolution times.

2

Notify Your Team

Automatically send notifications via email, SMS, and in-app alerts to your configured channels. Keep everyone informed in real-time.

3

Post Updates

Update outage status from one centralized dashboard. Post progress updates as you work, keeping stakeholders informed throughout the incident.

4

Resolve & Close

Mark outages as resolved and send final notifications. Build a historical record of all incidents for future reference and reporting.

Built for Teams Like Yours

For IT Teams

Internal Infrastructure Reporting

Keep your organization informed when servers go down or maintenance is scheduled.

  • Report on multiple internal services and systems
  • Coordinate across IT, operations, and leadership
  • Document downtime for compliance and reporting
  • Role-based access for different team members
For Service Providers

Customer Communication

Keep your customers informed about service disruptions and maintenance with professional, branded notifications.

  • Organize services by location and type
  • Custom branding for professional notifications
  • Team collaboration with technicians and admins
  • Email templates for consistent messaging
For SaaS Companies

Incident Status Pages

Proactively communicate service disruptions and maintenance windows to your customer base.

  • Multi-service reporting for complex platforms
  • Scheduled maintenance planning
  • Customizable email templates
  • Real-time status updates for transparency

Simple, Transparent Pricing

Free

$0/month

Perfect for trying out OutageApp

  • 1 user only
  • Email & in-app notifications
  • 10 SMS credits/month
  • Basic outage reporting dashboard
  • Community support
Get Started Free

📱 Need More SMS Credits?

Add additional SMS credits to any plan

$5
100 SMS Credits
$0.05 per SMS
$20
500 SMS Credits
$0.04 per SMS
$35
1,000 SMS Credits
$0.035 per SMS

Add-on credits can be purchased at any time and are available for both Free and Team plans.

Ready to Simplify Your Outage Management?

Join thousands of IT teams and service providers using OutageApp to keep their customers informed. Start for free today!

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