Privacy Policy

Last updated: November 5, 2025

1. Introduction

Outage App ("we," "our," or "us") provides tools for teams to communicate and manage service outage notifications. This Privacy Policy explains how we collect, use, and protect your information when you use our website, dashboard, and related services (collectively, the "Service"). By using Outage App, you agree to this Privacy Policy.

2. Information We Collect

We collect account information, content and data, and support requests that you provide, as well as usage data and analytics automatically.

3. How We Use Information

We use your data to provide and maintain the Service, improve user experience, detect and prevent security issues, and comply with legal obligations. We do not sell personal data.

4. Data Retention

We retain user data as long as your account is active or as required by law. You can request deletion by contacting us.

5. Data Security

We use industry-standard encryption and access controls, storing data via Supabase and Google Cloud.

6. Third-Party Services

We integrate with Supabase, Vercel, Railway, Twilio, Mailjet, Microsoft, and Google Workspace for hosting, analytics, and communication.

7. Your Rights

Depending on your location, you may request access, updates, or deletion of your personal information by emailing privacy@outageapp.com.

8. Changes to This Policy

We may update this policy periodically. Continued use of the Service means you accept the updates.

9. Contact

Email: support@outageapp.com | Website: https://outageapp.com